Q: My Signage Stick(s) were found during scanning but setup failed to complete. What should I do?

A: There are a few situations that can lead to an unsuccessful setup (e.g. Wi-Fi or Bluetooth connection lost, Signage Stick no longer in pairing mode). In most cases, unplugging the Signage Stick, plugging it back in and trying to add again will resolve the issue. If this doesn’t work, try using the physical remote and the web-based Signage Console. If that fails, please contact support.