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Mobile App Guide - Amazon Digital Signage Support

Q: After I setting up my Signage Stick using the Signage Mobile App, can I still use the physical remote to control the Signage Stick?

A: Yes, you can. You first need to pair the physical remote with the Signage Stick by following these steps:

  1. With your Signage Stick powered on and connected to a screen, launch the Signage App.
  2. Locate the Stick you want to pair a physical remote with and launch the Virtual Remote.
  3. Tap the settings button on the Virtual Remote (gear icon). You should see the screen switch to a settings menu.
  4. Navigate to "Connected devices".
  5. On the physical remote, press and hold the Home button until you see a flashing orange light.
  6. With the App’s Virtual Remote, tap "Pair New Device" and select "Amazon Fire TV Remote". The Physical Remote should now be paired.
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