logo
logo

Reset Your Signage Stick to Factory Settings

A factory reset of your device removes all downloaded content and allows you to re-set up your device

There are 2 ways to factory reset your device with your remote:

Method 1:

  1. Press and hold the Back back icon button and the right side of the navigation circle loading icon together for 10 seconds. reset method 1
  2. The device starts going through reset automatically after several more seconds. reset gif

Method 2:

  1. Click on the Settings setting icon button on your remote.
  2. On your screen, choose System.
  3. Choose Reset options.
  4. Use the navigation circle on your remote to select Erase all data (factory reset).
reset method 2 step 1
method 2 step 2method 2 step 3method 2 step 4method 2 step 5

Note: Your content management software will be removed during the reset process. For help, visit how to change your content management app.

©1996 - 2025, Amazon.com, Inc. or its affiliates